North Little Rock City Services
Visit the North
Little Rock City website.
 Fire
Department
The North Little Rock Fire Department includes148 paid firefighters
on duty at 10 fire stations throughout the city. Response time is
an average of three minutes.
Fire hydrants are installed at industrial sites and are required
to be not more than 500 feet traveling distance from the furthest
part of the building. Service is available to industrial plants
outside the city limits through arrangements with the department.
The ISO Rating is 2, one of the lowest in the state. Equipment
includes two ladder trucks, two in-line rescue units, nine frontline
pumpers, three standby pumpers, two standby rescue units, and one
standby ladder truck.
The department is totally committed to fire safety with public
education a top priority.
Police Department
The 252 members of the North Little Rock Police Department provide
high quality neighborhood-based policing services. Primary police
services are delivered from four neighborhood substations where
officers are an integral part of everyday community life. The department
is supported by the latest technology in communications, records
keeping, and evidence detection. Officers serve as resource officers
in the public schools and work with our youth through the Police
Athletic League.
Emergency Services
Ambulance service is provided by Metropolitan Emergency Services
(MEMS) under contract with the city. The North Little Rock Emergency
Station uses state-of-the-art equipment for efficient handling of
emergency calls: An effective 911 emergency telephone system links
each subscriber. MEMS has an average response time of about 4.5
minutes in North Little Rock.
Health Department
North Little Rock maintains the only city-operated health department
in Arkansas, insuring that health regulations are closely monitored
and enforced. The department's services include Family Planning,
Maternity, TB, STD,WIC,Pregnancy Tests, BCCCP/Breastcare and Immunization
clinics. Also Vital Records are filed for death certificates for
all of north Pulaski county and our Mosquito Abatement Program provides
community education, larvaciding, and spraying to help prevent diseases
that are spread by mosquitoes. A Communicable Disease response team
is available for surveillance and follow-up for contagious disease
outbreaks in the community.
Water Service
Central Arkansas Water (CAW) provides water service to North Little
Rock, Little Rock, and most of Pulaski County. CAW's supply comes
from Lake Maumelle and Lake Winona, two man-made reservoirs owned
by the drinking water utility. With average day usage at 61 million
gallons for all customers of the metropolitan system, the lakes
have a sustained safe yield of 118 million gallons per day (MGD).
Treatment takes place at the Jack H. Wilson Water Treatment Plant
and the Ozark Point Water Treatment Plant, which have a combined
capacity of 174 MGD.
The major components of the water system are the two raw water
sources, two treatment facilities, 20 booster pumping stations,
22 remote storage facilities, and more than 2,200 miles of water
main. The water utility's service area encompasses 360 square miles
and 115,000 metered customers.
Central Arkansas Water has a national reputation for quality water
service at affordable rates for residential, commercial, and industrial
customers. The average monthly bill for a household is $11.63. CAW
is a publicly-owned entity and the largest water utility in the
State of Arkansas. With $28 million of capital improvements nearing
completion and an additional phase to start, the water system is
preparing for increased domestic and industrial demand well into
the 21st Century.
Waste Water Department
North Little Rock operates three secondary treatment plants with
a combined capacity of 23.1 million gallons per day. Usage is 3.3
MGD-23.1 MGD with a percent of capacity used ranging from 14 percent
to 100 percent. The future capacity of the sewer system is 26 MGD.
Solid Waste
The NLR Sanitation Dept. employs 41 full time staff members to
serve nearly 23,000 residential and light commercial structures
within the City each week. Weekly services include the collection
and disposal of household garbage and bulky items such as furniture
and some appliances. In addition, Sanitation Dept. offers weekly
collections and disposal/recycling of household brush/yard waste
which is converted into reusable compost. A curbside collection
program, for loose leaves via vacuum trucks, is offered by the City
during the late fall and winter months.
The City, in conjunction with the Pulaski County Solid Waste Management
District (PCSWMD), offers a weekly curbside recycling program for
paper, corrugated cardboard, plastic bottles/jugs and metal/aluminum
cans. Additionally, a drop-off center is offered for the collection
of household chemicals, paints, used motor oil, tires, antifreeze,
batteries, pesticides, herbicides, insecticides and some electronics.
Electricity
The North Little Rock metropolitan area is in the enviable position
of having utilities in ample supply. Electricity service is supplied
by the North Little Rock Electric Department, which purchases power
at wholesale rates from Duke Energy.
In 1988 the city constructed a hydroelectric, co-generation plant
on the Arkansas River. The plant's water turbines feature the single
largest gear in operation anywhere in the world. The plant's two
generators are capable of generating 39 megawatts of power at peak
capacity, enabling the city to furnish 25 percent of its own fixed-cost-fuel
electricity.
During June, July, August and September, the discount rate is 20
percent for residents.
Natural Gas
North Little Rock is served by reliant Entergy/Arkla, a division
of NORAM, a fully integrated gas utility servicing more than 2.3
million customers in Arkansas, Louisiana, Texas, Kansas, Oklahoma,
Mississippi, Missouri, Illinois, Minnesota and Iowa.
Reliant Energy/Arkla normally offers up to 306 million cubic feet
of processed gas to industries daily, an allocation that can be
increased to meet requirements of industry. Heat value is 1,000
BTU per cubic foot. With one of the best-reserved indexes of any
gas utility in the country, at about 18 years, Reliant Entergy/Arkla
has received national recognition in recent years for the quality
of its management. The company's Arkansas headquarters is in Little
Rock.
There have been no line service outages during the last five years.
There are no franchise fees charged by the city of North Little
Rock; consequently, gas utilities are about 5 percent lower than
those in surrounding cities.
Recycling
Recycling bins will be delivered to each resident.
- Your collection day will be the same as your household garbage
collection day.
- Set your recycling container at the curb by 7 a.m. on your
collection day.
- Recycling containers and garbage containers should be at least
3 feet apart so collection operators can identify them.
- Do not put garbage or green waste in the recycling bin.
Recycling is not mandatory. The city encourages recycling as it
reduces pollution, extends the life of our landfills and conserves
natural resources.
Here's what to recycle:
Newspapers and inserts, flattened corrugated cardboard, office-type
paper, magazines, phonebooks, paperboard (like cereal and drink
cartons, but no wax-coated liners), old mail, non-hazardous plastic
bottles and jugs with necks smaller than the base, and metals (steel
cans, aluminum, aluminum cans).
Please do not place the following items in your recycling
bin:
Motor oil or other automotive fluids or parts; plastic products
like bags, packaging, utensils, food trays, liners or plastic coated
food products; food wastes; green waste or vegetation; tissue paper,
paper towels, plates, cups or photographic paper; electronics or
batteries; window glass, mirrors, ceramics or crystal; medical supplies
or their containers; construction, remodeling, finishing materials
and products; herbicide, pesticide, automotive, pool chemicals or
hazardous product containers.
Please take hazardous materials to a Household Hazardous
Waste Site. Call 340-8787.
FOR MORE INFORMATION, PLEASE CALL 565-0191
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